(4.3 / 5)1408+ Ratings

Amigo Foods Reviews

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Overall Rating

4.3
13 Reviews
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About Amigo Foods

Amigo Foods NZ is a company that specializes in yerba mate and Latin-American foods. They have the largest range of yerba mate, foods, and sweets for sale in New Zealand. They have been serving over 1000’s of satisfied customers since 2010. They source their food products directly from producers in Argentina, Brazil, and Uruguay, bringing the best quality yerba mate, sweets & chocolates at the lowest price. Some of their featured products include Rosamonte Normal Yerba Mate, Canarias Yerba Mate, Taragui Traditional Yerba Mate, Playadito Traditional, Amanda Yerba Mate Traditional, Serena yerba mate no stems and herbs, and CBSE Hierbas Serranas. They also offer a variety of chocolates, cookies, sweets, and spices. They send their products all over New Zealand using a trustworthy courier company. They have been importing and selling Yerba Mate and Latin foods in New Zealand since 2010. Their goal is to provide the best platform to source yerba mate and Latin foods while giving the best customer service.

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Amigo Foods Customer Reviews (13)

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Herman Newberry
Herman Newberry
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Feb 20, 2023
William Dorrough
William Dorrough
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Feb 19, 2023
Ruth Watson
Ruth Watson
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Feb 18, 2023
Tom Schmitt
Tom Schmitt
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Feb 17, 2023
Manville Marcheterre
Manville Marcheterre
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Feb 16, 2023
Joe Walton
Joe Walton
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Feb 16, 2023
Katherine Padilla
Katherine Padilla
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Feb 15, 2023
Katrin Braun
Katrin Braun
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Feb 14, 2023
Katja Faust
Katja Faust
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Feb 14, 2023
Toni Burkett
Toni Burkett
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Feb 14, 2023

Amigo Foods Customer’s Q&A

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Amigo Foods FAQs

FAQ

How can I order from Amigofoods.com?

You can order online by clicking the "Order" button on the product you want to purchase, by fax at 1-800-627-2544, or by calling the toll-free number at 1(800) 627-2544. It is possible to see your shipping charges prior to entering your credit card information.
FAQ

What forms of payment does Amigo Foods accept?

Amigo Foods accepts major credit cards including Visa, Mastercard, American Express, and Discover. If the store can not process your credit card for any reason, they will notify you via email within 24 hours.
FAQ

Is it safe to use my credit card on Amigofoods.com?

Yes, Amigofoods.com uses SSL technology and encryption to protect your credit card information during transmission and storage, ensuring a secure shopping experience.
FAQ

How do I return an item from Amigo Foods or make an exchange?

If you are not satisfied with your purchase, contact Amigo Foods within 10 days of delivery for an exchange or refund. Indicate the reason for the return on the packing slip, repack the order, enclose the packing slip, and mail it to: Amigofoods.com. Insuring the package is not required but recommended.
FAQ

What is the Amigofoods.com product guarantee?

The Amigofoods.com product guarantee ensures that if you are not satisfied with the quality of the products or there is a problem with your order, you can contact the company within 10 days of delivery for a replacement or refund. Customer satisfaction is always guaranteed at Amigofoods.com.
FAQ

How can I track my shipment?

You will receive an email with a tracking number once your order has been shipped. Click on the tracking number link to see the status and location of your shipment.
FAQ

What is Amigo Foods?

There are two entities named Amigo Foods. One is a provider of IT Services and Solutions for Personalized Financial Services in Vietnam. They aim to provide their customers with modern solutions for financial and technological services, so they can improve their competitiveness and maintain their position in the market. The other Amigo Foods is an e-commerce store founded in 2003. It is the largest online Latin grocery store offering a wide variety of hard to find freshly imported foods & drinks from all over Latin America and Spain. The true birth of this Amigo Foods can be traced back to Havana, Cuba circa 1912.

FAQ

Can you tell me more about Amigo Foods?

There are two entities named Amigo Foods. One is a provider of IT Services and Solutions for Personalized Financial Services in Vietnam. They aim to provide their customers with modern solutions for financial and technological services, so they can improve their competitiveness and maintain their position in the market. Their address is 139 Cau Giay, Quan Hoa Ward, Quan Hóa, Hà Nội City.

The other Amigo Foods is the largest online grocery store offering a wide variety of hard to find and freshly imported foods and drinks from all over Latin America and Spain. Their e-commerce store was founded in 2003. However, the true birth of Amigofoods can be traced back to Havana, Cuba circa 1912. They are located at 7785 NW 56th St Doral, FL 33166.

FAQ

How can I contact Amigo Foods customer service?

You can contact Amigo Foods customer service in several ways: - Email: The best way to contact them is via email. You can email Lourdes at customerservice@amigofoods.com. They monitor their email daily and respond as soon as they can. You should have a reply within one business day. - Phone: You can call them at 305-406-9539 or 1-800-627-2544. - Fax: You can fax your orders or questions to 305-406-9539. - Mailing Address: You can also reach them via mail at Amigofoods 1829 NW 79th Ave Miami, FL 33126. If you have questions regarding an order, please include your Amigofoods order number in your correspondence. Your satisfaction is very important to them, and they welcome your suggestions and comments..

FAQ

amigofoods.co.nz Return Policy?

Amigo Foods operates and complies with the NZ Consumer Guarantees Act. They have outlined some practical steps in the event of:

  1. Contents of package are damaged: If any item is damaged, do not sign or accept the order. Notify Amigo Foods straight away and they can resend your order.
  2. Products that have been received are different to those that were ordered: If incorrect items have been sent, let Amigo Foods know as soon as possible so that they can arrange for the correct items to be sent.
  3. Products purchased have a subsequent defect: If products that have arrived in good condition, but have developed a defect, let Amigo Foods know by email.
  4. You want to return a product for another reason other than damaged: Unfortunately, they cannot return and refund any food or beverage item that has been opened and you didn't like the taste of (for health reasons). If you purchase an accessory and subsequently decide that you wish to change it or ask for a refund, they may review your case. If they do accept items for return, the items must be returned in good condition at your cost, and they will only give a voucher for the value of the items purchased which can be used for a subsequent purchase.

Unfortunately, I couldn't find any specific information about their shipping policy. If you need more information, I recommend visiting their website or contacting them directly.

FAQ

How can I contact Amigo Foods?

You can contact Amigo Foods through the following ways:

  • Email: You can email them at customerservice@amigofoods.com. They monitor their email daily and respond as soon as they can. You should have a reply within one business day.
  • Phone: You can call them at 305-406-9539.
  • Fax: You can fax your orders or questions to 305-406-9539.
  • Mailing Address: You can mail them at Amigofoods 1829 NW 79th Ave Miami, FL 33126.

Please note that your satisfaction is very important to them. They welcome your suggestions and comments. If you have questions regarding an order, please include your Amigofoods order number in your correspondence.

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